News for 'customer engagement'

Bigg Boss Kannada studio sealed over pollution concerns

Bigg Boss Kannada studio sealed over pollution concerns

Rediff.com8 Oct 2025

Authorities in Bengaluru have sealed the studio premises hosting the Kannada reality show 'Bigg Boss' due to serious violations of environmental regulations cited by the Karnataka State Pollution Control Board (KSPCB).

UPI Goes Global, Fintech Hits A Wall

UPI Goes Global, Fintech Hits A Wall

Rediff.com1 Nov 2025

'When you think of cross-border payments, the first things that come to mind are risk, compliance, taxation, speed, and cost.'

Luxury Cars, Bikes Rev Up For Festival Season

Luxury Cars, Bikes Rev Up For Festival Season

Rediff.com23 Sep 2025

Luxury carmakers are shifting into high gear with a mix of product launches, personalised experiences and lifestyle-led engagement.

AHPI, Star Health in spat over cashless service

AHPI, Star Health in spat over cashless service

Rediff.com15 Sep 2025

If cashless services are suspended, AHPI said, its member hospitals will continue to treat Star Health policyholders, but patients will have to pay upfront and later seek reimbursements directly from the insurer.

RBI in no hurry to launch digital currency nationwide

RBI in no hurry to launch digital currency nationwide

Rediff.com8 Oct 2025

The Reserve Bank of India (RBI) is in no rush to launch the central bank digital currency (CBDC) nationwide, as its most promising use case - cross-border payments - depends on other countries rolling out their own CBDCs simultaneously for the system to work effectively. That said, the CBDC pilot is progressing well, with the user base in India expanding to about seven million, said RBI Deputy Governor T Rabi Sankar.

Will Trump Pull The Plug On Russian Oil Sanctions?

Will Trump Pull The Plug On Russian Oil Sanctions?

Rediff.com27 Oct 2025

Whether Trump will actually press ahead with the oil sanctions remains unclear, since keeping Russian oil out of the world market risks high oil prices which could boomerang on the US economy and be damaging politically for Trump, points out Ambassador M K Bhadrakumar.

Flipkart CEO Krishnamurthy signals strong growth amid India IPO plans

Flipkart CEO Krishnamurthy signals strong growth amid India IPO plans

Rediff.com27 May 2025

Flipkart Group Chief Executive Kalyan Krishnamurthy on Monday said the firm was advancing preparations for a potential initial public offering (IPO) in India, which included shifting its holding company to India from Singapore. Speaking at an internal town hall, Krishnamurthy said the company's leadership structure is strengthening and that the steps toward relocating Flipkart's legal base to India are progressing as planned, according to people familiar with the matter.

'Sovereignty in foundational industries is critical for countries'

'Sovereignty in foundational industries is critical for countries'

Rediff.com22 Oct 2025

'The steel industry has a multiplier effect on direct and indirect employment, national security on the supply chain, technology access etc.'

Gold, silver log record gains in H1 FY26 amid US economic uncertainties

Gold, silver log record gains in H1 FY26 amid US economic uncertainties

Rediff.com1 Oct 2025

Owing to uncertainties on higher inflation and muted growth in the United States (US), coupled with concerns around America's rising debt and tariffs imposed by President Donald Trump, the world's largest economy has become the epicentre of an unabated record rally in prices of precious metals.

Explained: Trump's H1 Order Decoded

Explained: Trump's H1 Order Decoded

Rediff.com14 Oct 2025

A deep dive into Trump's new policy and what it means for Indian professionals and companies.

How To Handle A Competitive Colleague?

How To Handle A Competitive Colleague?

Rediff.com17 Apr 2025

rediffGURU Kanchan Rai, founder of the Let Us Talk Foundation, offers career advice on how to deal with a competitive colleague in a professional manner.

OpenAI's Back-to-School Shift

OpenAI's Back-to-School Shift

Rediff.com5 Sep 2025

By giving students powerful tools early, these companies build long-term trust and affinity.

'India-China Won't Go Back To What It Was'

'India-China Won't Go Back To What It Was'

Rediff.com4 Sep 2025

'What's currently underway is not a 'reset'.' 'What needs to be arrived at is a new balance.'

Digital debt collection makes strides as lenders use tech to cut visits

Digital debt collection makes strides as lenders use tech to cut visits

Rediff.com4 Aug 2025

"We currently manage collections for over 98 million retail and small-business loan accounts, covering a loan book of about $250 billion," says Rishabh Goel, cofounder and chief executive officer (CEO) of Credgenics, a software-as-a-service platform for debt collection. With more than 700 million smartphone users and over 450 million UPI users, digital access is everywhere.

'UK steel ops to break even by FY26'

'UK steel ops to break even by FY26'

Rediff.com26 Aug 2025

'Due to tariff uncertainty, automotive customers reduced their steel uplift by almost 15 per cent.'

Sobhita-Naga Chaitanya Get Engaged

Sobhita-Naga Chaitanya Get Engaged

Rediff.com8 Aug 2024

Chaitanya's father and Telugu superstar Nagarjuna shared the news on his official X page and said that he was 'overjoyed' to welcome Sobhita into the family.

US tariffs threaten to derail India's affordable housing market recovery

US tariffs threaten to derail India's affordable housing market recovery

Rediff.com12 Aug 2025

The US's recent 50 per cent tariff on Indian exports will have a trickledown effect on India's affordable housing, potentially derailing demand as well as supply in this segment, according to experts. Pointing to worker incomes and jobs in micro, small and medium enterprises (MSMEs), and small and medium enterprises (SMEs) that typically make up majority of the customer base of affordable housing, would take a hit in the near terms due to the tariff change, further crippling India's affordable housing sector, already reeling from the impact of the Covid-19 pandemic.

Amazon Gives India $12.7B AI Boost

Amazon Gives India $12.7B AI Boost

Rediff.com11 Aug 2025

'The Indian developer community is one of the most vibrant communities.' 'Indian builders are incredibly passionate, curious, and excited to embrace new technologies.'

Auto retail sales dip 4% YoY in July; PVs, two-wheelers see drop in registrations

Auto retail sales dip 4% YoY in July; PVs, two-wheelers see drop in registrations

Rediff.com7 Aug 2025

Domestic automobile retail sales declined 4 per cent year-on-year in July amid drop in demand for passenger vehicles and two-wheelers, dealers' body FADA said on Thursday. Overall registrations dropped to 19,64,213 units last month, as compared to 20,52,759 units in July 2024.

X'mas toys may get costly for US kids

X'mas toys may get costly for US kids

Rediff.com20 Aug 2025

For kids in the United States, the tariff imposed by the Donald Trump administration on countries like China may no longer be a child's play, as toy prices are predicted to touch record highs this Christmas season. However, for India's toy export industry, which was ready to take giant strides in the sector by bagging heavy orders from the US retail giants like Walmart, Amazon, and Target Corporation, gaining from the China-Plus-One policy, the US tariffs came as a heavy jolt.

Gold smugglers arriving from Dubai abducted in UP, rescued

Gold smugglers arriving from Dubai abducted in UP, rescued

Rediff.com25 May 2025

Six alleged gold smugglers, who arrived from Dubai, were rescued after they were abducted by a gang impersonating as customs officers. The smugglers had ingested a total of 29 gold capsules, weighing around 950 grams. Two of the kidnappers were injured and arrested after a police encounter.

We Will Defer To AAIB: Boeing

We Will Defer To AAIB: Boeing

Rediff.com12 Jul 2025

Aircraft manufacturer Boeing on Saturday said it continues to support the ongoing investigation into the Air India Flight AI171 crash, hours after the Aircraft Accident Investigation Bureau (AAIB) released its preliminary report on the incident that occurred in Ahmedabad.

A pause, then a pulse in demat growth

A pause, then a pulse in demat growth

Rediff.com16 Jun 2025

About 2.2 million new dematerialised (demat) accounts were opened in May, raising the total to 196.6 million as stock prices continued their upward trend.

Microsoft Restores Services To Nayara

Microsoft Restores Services To Nayara

Rediff.com31 Jul 2025

Microsoft Corp has restored all services -- including email access -- to Russian oil giant Rosneft-backed Nayara Energy, just before a scheduled hearing in the Delhi high court over the service suspension.

K'taka traders call bandh on Friday over UPI-based GST notices

K'taka traders call bandh on Friday over UPI-based GST notices

Rediff.com23 Jul 2025

Traders in Karnataka are raising concerns over GST demand notices based on UPI transaction data. A tax official defends the action, stating it's within the law and recipients can respond with documentation.

When Workplace Stress Turns Deadly

When Workplace Stress Turns Deadly

Rediff.com13 Aug 2025

At times, this stress reaches a tipping point, resulting in tragedy. 'Organisations need to empower their people managers to foster psychological safety, where employees feel seen, heard, and supported -- not just as professionals, but as people navigating the pressures of work and life.'

Illegal online betting growing fast in India

Illegal online betting growing fast in India

Rediff.com2 Jun 2025

Lacking basic safeguards and regulations, India is fast emerging as a hub for illegal online betting and gambling market, with the top 15 such unauthorised platforms logging an alarming over 5.4 billion visits in FY25, according to a report by public policy think-tank on consumer sovereignty.

White House releases order imposing 25% tariffs on India

White House releases order imposing 25% tariffs on India

Rediff.com1 Aug 2025

The United States announced a 25 per cent tariff on India as the White House released an expansive list of duties that Washington, DC will impose on exports from countries around the world.

Insurers to double down on tech, rural expansion for growth in '25

Insurers to double down on tech, rural expansion for growth in '25

Rediff.com10 Jan 2025

The Indian insurance industry is set to focus on customer-centric technological adoption and expansion into rural areas to drive growth in 2025.

15 Fastest-Growing Job Skills In India

15 Fastest-Growing Job Skills In India

Rediff.com20 Mar 2025

Despite the dominance of AI, creativity and innovation are the most in-demand skills, reveal LinkedIn's Skills On The Rise 2025 report.

'Two Quarters Canara Bank's NIMs To Be Under Pressure'

'Two Quarters Canara Bank's NIMs To Be Under Pressure'

Rediff.com2 Jun 2025

'Afterwards, some improvement is expected.'

US again puts India on 'priority watch list' for alleged IP rights' violations

US again puts India on 'priority watch list' for alleged IP rights' violations

Rediff.com29 Apr 2025

The US on Tuesday again placed India on its 'priority watch list' stating that New Delhi remains one of the world's most challenging major economies with respect to protection and enforcement of intellectual property (IP) rights.

Realty firms eye revenue upside, portfolio diversification from data centre boom

Realty firms eye revenue upside, portfolio diversification from data centre boom

Rediff.com24 Jun 2025

Data centres are increasingly becoming a key part of the real estate landscape, as reality firms - with rich expertise in land acquisition, construction and dealing with government approvals - are seeing them as opportunities to build long-term assets with continuous revenue flow.

What are India's free trade agreements?

What are India's free trade agreements?

Rediff.com6 May 2025

India finalised a free trade agreement with the UK, its 16th so far as the country aimed at boosting bilateral trade and investments. The other regions and countries with which India has signed such agreements include the four-nation European bloc EFTA, Japan, Korea and Australia.

'Illegal Gambling Sites Are National Security Threat'

'Illegal Gambling Sites Are National Security Threat'

Rediff.com2 Jun 2025

'Illegal gambling operators are systematically exploiting India's advertising and payment infrastructure, siphoning off crores of rupees from outside the country.'

Reliance Q3 net rises 7.4% on rebound in retail, higher telecom earnings

Reliance Q3 net rises 7.4% on rebound in retail, higher telecom earnings

Rediff.com16 Jan 2025

Reliance Industries Ltd on Thursday reported a 7.4 per cent rise in its December quarter net profit, as its retail business rebounded and telecom earnings rose. Its consolidated net profit of Rs 18,540 crore, or Rs 13.70 per share, in October-December - the third quarter of April 2024 to March 2025 fiscal (FY25) - compared to Rs 17,265 crore, or Rs 12.76 a share, in the same period a year back, according to a stock exchange filing by the company.

India, US trade talks to start from April 23 in Washington

India, US trade talks to start from April 23 in Washington

Rediff.com23 Apr 2025

Indian and US officials will begin deliberations on the proposed bilateral trade agreement in Washington from Wednesday with an aim to iron out issues and give an impetus to the negotiations.

AI & automation to play a crucial role for retail industry in 2025

AI & automation to play a crucial role for retail industry in 2025

Rediff.com30 Dec 2024

With the rapid evolution of channels like quick-commerce and the emergence of ONDC, the Indian retail industry is 'cautiously optimistic' for 2025, in which new-age technologies such as AI and automation will play a crucial role, driving efficiency and personalisation.

Reliance Defence to get artillery shells, explosives from German firm

Reliance Defence to get artillery shells, explosives from German firm

Rediff.com22 May 2025

Reliance Defence and Germany-based Rheinmetall have agreed on a 'strategic partnership' in the field of ammunition, officials on Thursday said.

How HUL plans to serve the customers of tomorrow

How HUL plans to serve the customers of tomorrow

Rediff.com11 Dec 2023

Hindustan Unilever (HUL)'s decision to split its beauty and personal care division and place a renewed focus on digital has been driven by its aim to serve the consumer of tomorrow, say analysts and brand experts. HUL managing director and chief executive officer Rohit Jawa is looking to make the company 'future ready', and while these bets are not for the short-term, they will eventually pay off as the Indian consumer is young and digital friendly, they add. "Rohit Jawa comes with digital experience and he is preparing to steer HUL into serving the future consumer who is more digital friendly," said Sachin Bobade, vice-president at brokerage firm Dolat Capital.